Stop Talking and Start Listening
I always say that communication – GREAT communication – is the ‘alpha and omega’ of a successful business. In online or remote delivery...
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VA Institute Articles
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Ingrid Bayer
- Feb 28, 2020
- 3 min
Recognising and Bridging the Online Communication Gap
Getting communication right when you’re an Online Business Operator or Virtual Assistant is critical, and so too is managing...
67 views
Ingrid Bayer
- Nov 27, 2019
- 5 min
7 Productivity Tips for Effectively Managing Multiple Clients and Projects
Working as a VA or business owner often involves managing expectations and delivering outcomes for multiple clients across many projects.
177 views
Ingrid Bayer
- Aug 27, 2019
- 2 min
Welcome Aboard - why client onboarding is so important
More than sending through a contract to sign... In fact, some of the more crucial steps happen after you have that precious signature.
295 views
Ingrid Bayer
- May 15, 2018
- 2 min
Create a Winning VA / Online Business using Customer-Centric Strategies
Let’s be honest, if you are in a business that doesn’t understand or embrace a customer-centric approach, chances are that you’re not...
33 views
Ingrid Bayer
- Jan 17, 2018
- 2 min
Qualities you need to be a Rockstar VA
With the continued growth in the Virtual Assistant (VA) industry around the world, and in Australia, there are more and more VA...
363 views
Ingrid Bayer
- Jun 15, 2017
- 3 min
Are you Unconsciously Sabotaging your Small Business Success?
Being in small business is not an easy feat… it’s often about juggling lots of balls all at once. However, sometimes without even...
16 views
Ingrid Bayer
- Dec 7, 2016
- 2 min
It Really is All About Communication
Working remotely or virtually with any measure of success involves a commitment to communicating in a manner that works effectively for...
16 views