There’s a common misconception about self-employment, and it is that once you work for yourself, everything becomes easier. Boundaries are established with aplomb (and never compromised), confidence materialises like magic, and saying yes or no becomes a simple matter of choice.   Anyone who has actually built a business knows that’s not how it works.   Yep… freedom is incredibly empowering, but it’s also confronting, and that’s largely because the moment you’re in control of

Luck doesn't build a successful Virtual Assistant business... Foundations do.

It’s time to call something out that’s been getting up my virtual nose lately.   I’m seeing more and more people launch Virtual Assistant businesses without the faintest clue about how to actually run  a business. I don’t say that to be harsh… I say it because it’s true. And to be totally honest with you, it’s really starting to worry me.   We’ve got people setting up “businesses” who don’t know what services they’re offering, have no concept of who their ideal client might b

If there’s one thing I’ve learned in business ( and in life ), it’s that the most successful people aren’t the most polished; they’re the...

If you’ve spent more than five minutes on social media platforms like LinkedIn lately, you’ve more than likely been on the receiving end...

Here’s something I see happening all the time in the Virtual Assistant world… so many incredibly hardworking and well-intentioned VAs...

Starting a VA business isn’t just about offering admin support – it’s about building something that serves your life, your goals, and...

Last month we talked about In-Person Networking , and how it's a valuable tool that you can use to build your VA business.  This month,...

Let’s talk about something that might make you a little uncomfortable: in-person networking. If you’re anything like most Virtual...

Without a doubt, one of the most frequently debated topics among Virtual Assistants is this:   “Should I list my service prices on my...

Taking time out from your VA business – either for a sneaky long weekend, or an extended vacation - shouldn’t feel like an impossible...

In the ever-evolving Virtual Assistant Industry, the pursuit of knowledge is not just a necessity; it's a superpower. Lifelong learning,...

To be a successful Virtual Assistant, efficiency and consistency are paramount. And VAs, known for their flexibility and scalability, can...

I always say that communication – GREAT communication – is the ‘alpha and omega’ of a successful business. In online or remote delivery...

Getting communication right when you’re an Online Business Operator or Virtual Assistant is critical, and so too is managing...

Working as a VA or business owner often involves managing expectations and delivering outcomes for multiple clients across many projects.

More than sending through a contract to sign... In fact, some of the more crucial steps happen after you have that precious signature.

Let’s be honest, if you are in a business that doesn’t understand or embrace a customer-centric approach, chances are that you’re not...

With the continued growth in the Virtual Assistant (VA) industry around the world, and in Australia, there are more and more VA...

Being in small business is not an easy feat… it’s often about juggling lots of balls all at once. However, sometimes without even...