In the ever-evolving Virtual Assistant Industry, the pursuit of knowledge is not just a necessity; it's a superpower. Lifelong learning,...

To be a successful Virtual Assistant, efficiency and consistency are paramount. And VAs, known for their flexibility and scalability, can...

I always say that communication – GREAT communication – is the ‘alpha and omega’ of a successful business. In online or remote delivery...

Getting communication right when you’re an Online Business Operator or Virtual Assistant is critical, and so too is managing...

Working as a VA or business owner often involves managing expectations and delivering outcomes for multiple clients across many projects.

More than sending through a contract to sign... In fact, some of the more crucial steps happen after you have that precious signature.

Let’s be honest, if you are in a business that doesn’t understand or embrace a customer-centric approach, chances are that you’re not...

With the continued growth in the Virtual Assistant (VA) industry around the world, and in Australia, there are more and more VA...

Being in small business is not an easy feat… it’s often about juggling lots of balls all at once. However, sometimes without even...

Working remotely or virtually with any measure of success involves a commitment to communicating in a manner that works effectively for...