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Welcome Aboard - why client onboarding is so important
More than sending through a contract to sign... In fact, some of the more crucial steps happen after you have that precious signature.
Ingrid Bayer
Aug 27, 20192 min read


The Importance of a Business Mindset
A sound business mindset is profoundly critical to your success. Ultimately, the ability to succeed starts and ends with YOU.
Ingrid Bayer
Jul 29, 20193 min read


My Personal Journey from EA to VA
I've been a VA since 2008, and it's a career I've loved from the word go. I thought I'd take a moment to share with you my personal...
Ingrid Bayer
Jul 12, 20192 min read


Service Excellence Starts with Knowing your Area of Expertise
I read a great post yesterday which was written by a highly regarded VA Colleague of mine who was speaking about the importance of...
Ingrid Bayer
Jan 16, 20193 min read


Are you ready to turn your dreams into reality?
So Christmas is over and another year is just on the horizon… 2018 is about to be the ‘year that was’, and 2019 is the year where our...
Ingrid Bayer
Dec 26, 20183 min read


Breaking up is Hard to Do...
In any business, there is the potential that you are going to come across a client who could be deemed as being “difficult”. When this...
Ingrid Bayer
Sep 4, 20183 min read


Why I love living the VA life
I started this VA (Virtual Assistant) journey way back in 2008, and I now absolutely love the VA lifestyle. I spend my days working with...
Ingrid Bayer
Aug 27, 20182 min read


Communication Expectations – The Key to Building Strong and Successful Business Relationship
In this world of hyper-connectivity where everyone is seemingly super accessible, I wonder if we really understand how important the old...
Ingrid Bayer
Jul 3, 20183 min read


Finding Work Life Balance from within the Matrix
As life gets busier and time seems to be inexplicably speeding up, more and more of us are wanting to achieve a true work-life balance....
Ingrid Bayer
Jun 14, 20182 min read


Create a Winning VA / Online Business using Customer-Centric Strategies
Let’s be honest, if you are in a business that doesn’t understand or embrace a customer-centric approach, chances are that you’re not...
Ingrid Bayer
May 15, 20182 min read
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