More than sending through a contract to sign... In fact, some of the more crucial steps happen after you have that precious signature.

A sound business mindset is profoundly critical to your success. Ultimately, the ability to succeed starts and ends with YOU.

I read a great post yesterday which was written by a highly regarded VA Colleague of mine who was speaking about the importance of...

So Christmas is over and another year is just on the horizon… 2018 is about to be the ‘year that was’, and 2019 is the year where our...

As life gets busier and time seems to be inexplicably speeding up, more and more of us are wanting to achieve a true work-life balance....

Let’s be honest, if you are in a business that doesn’t understand or embrace a customer-centric approach, chances are that you’re not...

Achieving Customer Service Excellence in your own VA business - or any business for that matter - doesn’t have to be daunting. In fact,...

So many business owners think only about the cost when outsourcing various tasks or roles in their business. Quite understandably, they...

So often I’m asked the question about how best to transition across to working as a Virtual Assistant. To be honest, there are many ways...

With the continued growth in the Virtual Assistant (VA) industry around the world, and in Australia, there are more and more VA...

Our daughter recently gave birth to her second child (our second grandchild)… which is pretty amazing – especially since I don’t feel old...

As Bob Dylan famously sang in 1964, “…the times, they are a-changin’”. Indeed, this sentiment rings true even today in what is...

I remember starting my own Virtual Assistant business like it was yesterday: the sense of excitement coupled with a feeling that I was...

In my experience, I believe strongly that the ability to develop a sound business mindset is profoundly critical to your business’s...

How many times have you heard about, or had a conversation with a business owner who has made a comment like this: “The last VA we had...

As a home based business operator and Virtual Assistant since 2008, I know the ups and downs of running an often frenetic and fast-paced...

Sounds kind of obvious, but you really need to double check that what you have will serve you well in your business venture, and that you...

I was just a young girl when Helen Reddy’s iconic song “I am Woman” hit the world stage, but I certainly remember it… and it became an...

You know the story… you used to bounce out of bed each morning, run down the hallway, slide a-la Tom Cruise ‘Risky Business’ style into...

Collaboration is the process of two or more people or organisations working together to realise shared goals. Our wonderful VA Industry...